Terms and Conditions – FF Rollerskis AS
Last updated: 19 January 2026
These Terms & Conditions apply to all purchases made through https://ffskis.com.
By placing an order, you agree to these Terms together with your order confirmation.
General Information
FF Rollerskis AS sells rollerskis, wheels, brakes and accessories internationally, including the United States and EU.
You must be 18 years or older to place an order.
These Terms do not limit your statutory consumer rights under applicable law.
Roller Skis – The Complete Guide to Choosing the Right Model (2026)
Seller Information
Seller: FF Rollerskis AS
Organization number: 919 529 458
Address: Bekkajordet 9A, 3189 Horten, Norway
Email: order@ffskis.com
Website: https://ffskis.com
Ambassadors for FF Rollerskis
Ordering & Contract
A binding contract is formed when:
- An order is placed via our webshop
- You receive an order confirmation by email
We reserve the right to cancel orders in case of pricing errors, technical issues or product unavailability.
Prices & Payment
All prices are displayed in EUR or local currency and include applicable taxes unless stated otherwise.
Accepted payment methods include:
- Credit and debit cards
- Klarna (where available)
- Other local payment solutions
Shipping & Delivery
Delivery details and estimated delivery times are shown at checkout.
FF Rollerskis AS is responsible for the product until delivery to the customer.
Inspection & Claims
Please inspect your order immediately upon delivery.
If an item is damaged, defective or incorrect, contact us as soon as possible at order@ffskis.com.
Warranty & Complaints
You have the right to complain in accordance with consumer protection laws.
- 2-year complaint period
- 3 years for products intended to last longer
Possible remedies include repair, replacement, price reduction or refund.
Right of Withdrawal (40 Days)
You have the right to withdraw from your purchase within 40 days of receiving the goods.
To withdraw:
- Notify us in writing (email is sufficient)
- Return the product in similar condition
You are responsible for return shipping costs unless otherwise agreed.
40-Day Satisfaction Guarantee
In addition to statutory rights, we offer a 40-day satisfaction guarantee.
Products may be tested under normal, safe conditions.
Excessively worn or customized items are not refundable.
👉 Full details are available on our
Refunds & Returns page:/refunds-returns/
Returns & Refunds
Refunds are processed once returned items are received and inspected.
Refunds are issued to the original payment method.
Shipping costs are non-refundable unless required by law.
Delays & Non-Delivery
If delivery is delayed or fails, you may request delivery, cancel the purchase or claim compensation according to applicable law.
Buyer Obligations
The customer is responsible for:
- Providing correct delivery information
- Paying for the order
- Collecting delivered goods
Unclaimed shipments may incur a handling fee.
Personal Data & Privacy
We process personal data in accordance with GDPR.
👉 See our full
Privacy Policy:/privacy-policy/
Retention of Ownership
Products remain the property of FF Rollerskis AS until paid in full.
Governing Law & Disputes
These Terms are governed by Norwegian law, unless mandatory consumer law in your country applies.
Disputes may be resolved via local consumer authorities or the EU Online Dispute Resolution platform.
Changes to These Terms
We reserve the right to update these Terms.
Changes take effect when published on this page.